Im sorry to say that these companies are able to get away with their balony in broad daylight. Same problem, the rust is so bad now, 5-6 years later. I am calling LG today but am not going to be too hopeful. I have a WT5170HV I purchased in June 2012 that also has this rust issue. There are 16 pages or more of consumers with the same issue about the LG Top load washers rusting They all started rusting soon after they were purchased. Who should Rust all along the top inside. Someone once referred a site but when I went there I couldnt find anything on this issue. I DO NOT use bleach at ALL. I live in California. I have made multiple requests for assistance with no response. Awful design. In this Class Action Law Suit the company stood their ground that essentially consumers were stupid as if we didnt read the instructions that said not over fill, only use liquid bleach and make sure to wipe off bleach if it comes in contact with the washers paint. We have all the same problems with our machine any updates,or how to make a claim. Now rust is all through rim of washer and bleach dispenser area completely rusted. Any exposed metal in a moist environment will rust, therefore you must prime then seal the area after. !! 12 Washing Machine Brands to Avoid [with Recall Data] - Upgraded Home The rust is so bad. Leaks on the side of the blue bleach dispenser. Inside is rusted out! I have to vaccuum the inside before washing a load. Company does not always pay the repair company for labor. The rust around my bleach dispenser has finally caused the plastic bleach cup to fall through the top of the machine and water is pouring out of the space left between the bleach cup and the machine top. I heard about the lawsuit, how can I become a part of this? But it kept rusting, and now it looks terrible and I notice rust flaking off in the dispenser. Cant believe it. It started not long after owning. I paid a lot of money on this HE washing machine. Add me to your lawsuit please. Same issues with my LG, please keep me posted and add to lawsuit. 7. Please add us to the class action. Well I dont pour Clorox on the hinges. After being careful about pouring bleach in the bleach cycle and flushing it with water it still rusted. I cannot find the Samsung one to file a claim. Rust in Nearly New LG Washer - Mamapedia The same thing has happened to my LG that I bought in 2015. We have had to throw clothes away, now pieces of rust are coming off and everything smells like mildew!!! I have the same problem and am extremely disappointed! I live in Missouri Please add mr. How can I be a part of this class action????? Noticed a bit of rust forming near right and left sides of dispenser drawer as well as on the edge of dispenser drawer. I guess money controls the world. I hope something is being done to help with this expensive issue. I would also like to learn more about this class action. My good friend has a lg refrigerator the repair crew have fixed on three occasions and finally put in a new compressor. Please put me on your list for class action suit. Will need to buy another washer machine. The machine was only 3 years old when I noticed the rust under the bleach dispenser. . Actions does not process claims and we cannot advise you on the No rust is taking over the lid. I fear my machine will rust out before the rest of the machine wears out!!! What a joke LG! settlement administrator or your attorney for any updates regarding NO! I am really upset having this low quality for 2000 $. WT5101HV / WT5170HV / WT5170HW service manual will guide through the process and help you recover, restore, fix, disassemble and repair LG WT5101HV / WT5170HV / WT5170HW Washing Machine. Im going to dump mine from a two story building. Thank you in advance for your assistance. Same rust problem around the bleach dispenser within one year. We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser. Had NO idea others were having this same issue. You must contact the This washer started this problem after one year. I have been back to the store to see about taking the top assembly off the washer as it is almost rusted away and difficult to use. I need a new washer asap so I dont know if you need anything from my before I go ahead and replace this machine. Rust developed within about a year. The goober repairman they sent out insisted it was cosmetic and I had chipped it! Whats wrong with this company? I SIGNED UP FOR CLASS ACTION SUIT BUT IN REALITY THAT MAY OR MAY NOT EVER HAPPEN. We paid 899 for the washer & 899 for the dryer. They should really want to keep their customers happy and repair or replace the faulty equipment. Same. Is there anything i can do to get involved in this suit? The LG defense saying the consumer is to blame is ridiculous in my opinion. Required fields are marked *. I have the same issue about the top load washer rusting around the top and ruining my clothes. I bought top load washer in 2012. She told me that it would be out of my pocket to have it repaired. Same rusting problem around the bleach dispenser with our washer. I would be willing to join a class action lawsuit. And if you dont have one of these washers, run away from them and get something else. Piece of utter JUNK. Why was the class action dismissed? It started around the bleach dispenser and I never use bleach, so it cant be a consumer maintenance issue. Mine too, its SO BAD. i also have the same problem how do i join in the class action. I purchased a home and the LG washer was included. I am disgusted by this. You will be purchasing a new one in few years because its rusted!! I know the warrantee is long gone. I cant believe they havent recalled it and the class action suit was dismissed. We will put a bead of silicone in the crevasse 8 year old piece of junk. Description: This recall involves several models of Samsung's top-load washers with super speed wash. lg washer rust recall Oct 2021. I wonder if Consumer Reports gets paid by certain manufacturers? Rust started to accumulated about a year after we got our washer. I too, have an LG washer, Inverter, Direct Drive, purchased perhaps 5-6 years ago @ Home Depot. Within a year it started to rust around the beach dispenser and it has grown 2o fold since then. I am totally disgusted with this product. We are having the same problem. The rust is getting worse and worse! All other parts are available, only the part that is causing this issue can not be found anywhere online. My washer is a top load, True Balance, Top of the line appliance. Having the exact I contacted GE but no help. The company was founded in Yeonji-dong, Busan, South Korea and the current CEO is Kwon Bong-seok (Mar 26, 2020). It has gotten worse and worse. LG should reimburse or provide a repair for something like this IMMEDIATELY! LG WT5070CW: Large High Efficiency Top Load Washer | LG USA Costco is having me go through a insurance company for this matter. My washer started rusting in less than 2 years of purchasing it new. I love the machine in every way except I have a terrible problem with rust, its eating the machine away. How do I join the class action? Have contacted Lg and they keep telling me I was advised to dry the cup. Mine too! My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. Ive ruined more linens and whites with rust stains before I realized what was causing them. It is disgusting. LG WT5070CW.ABWEEUS: Support, Manuals, Warranty & More - LG USA I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. I have rust around the bleach dispenser that is spreading and there is nothing I can do about itwhen this wash machine goes I will never buy an LG againone person doesnt make a difference to a large company but maybe when their sales decline due to all of us not buying again they will do somethingtake pictures if you do get rid of your machine. A low end model runs between $800-$1,000. Then they blame the consumer. The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. When I felt under the rim of the washer, I can feel that it is also rusting out there. We have to replace the machine. This is clearly a manufacture defect. All Rights Reserved. I called again, and I havent used bleach in it for a couple years and it is still deteriorating. Terrible! Now I call & they tell me that there is no history of my complaint. The rim around washing machine rim is all rusted from inside out meaning the undercoating was never done. I really hope costco gets informed about it and replace it with some other brand that wount be super expensive as this one and defective. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. The money we paid was not worth the time It lasted. 3 years rusted all the way through. Samsung recalled the washers in 2016, but consumers sued. If the class action is re-opened, please include me. How do I get compensated?? Im having the same issues with my LG top loader. There was a similar Samsung washing machine rust class action some months ago. Please add me to the law suit.i was not aware of this class suit until now. What a messand the particles get into the clothes. Mistakes happen but its time they own up. I was so afraid the rust was due to our water but now Im thinking that LG is just terrible. Ive always cared for my machine and wiped it down after each use and it still rusted. Faulty counter balance springs. Electronics at 800-243-0000 and they are WORTHLESS (not to mention time consuming.as I was on hold for 30 minutes)!!! We have had many color items of clothing ruined because of this issue. No warranty and the company didnt care. I cant stand to have laundry piling up. Same issue rusting out around the bleach dispenser. This same thing has happened to my washing machine! My washer has rusted around the bleach and detergent fabric softener dispensers really bad. useless!!!! If you make a purchase using I had paid more for the LG thinking I would have a quality product not so am trying to get with LG for their disposition but after reading the comments appears they take no responsibility for the their faulty products!! Privacy Policy | Gave it back to them, But there seem to be front loaders more that tops these days. Washer won't spin. 6 Most Common LG Washing Machine Problems and Solutions - KCSCFM They didnt tell me this and was required to buy a washer at a new retailer. Black Refrigerator Touch-up Paint: Part # TUP-3796BK I will NOT purchase another item from LG, EVER! I have the same problem with my 2010 LG top Load washing machine, as well as rust on the water dispenser. Now we have to spend mo eye on a new washer. Never had a rust issue. I have the LG top loader, which is rusted around the bleach dispenser, which I had to shut off because it was causing my washer to leak water on the floor. I know LG wont help, has anyone found a way to slow it down or to protect the clothes? I have the same issue with rust. Washing Machine Rusting. I have the same problem with rust, is there a recall ? I will never buy another LG. Im having the same issue with my LG top load. This field is for validation purposes and should be left unchanged. This is the same place where the water comes out for rinse cycles. Prior to this, small rust spots were appearing on my clothes, ruining many that did not respond to rust remover. This explains why. Life is NOT good!! The rusted areas are now flaking off leaving actual holes around the bleach area! It is rusting badly and have never been satisfied with the long length of time it takes for a load to complete. I was using vinegar and as soon as I saw the rust I put the vinegar in the tub. All my white sheets ruined with rust spots. I am looking into the Samsung washing machines. And when or if you do call customer service get the techs name that you spot with and her ID.NO. Good bye LG. The following model numbers are included in the recall depending on the serial number. Sanding the rust and repainting only lasts a short while. Hello and welcome to LG's step-by-step guide on how to clean the tub of your LG washing machine. At first, I blamed myself thinking I must be letting bleach drip around the edges. The area around the bleach dispenser has been rusting for years. We owned an LG french door refrigerator and if it wasnt for Costco where we bought it, LG would have never covered it. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. I purchased my washer & dryer in 2015 from Lowes. The lawsuit claimed the Samsung appliances were. The mechanic said this is a very common problem and suggested I purchase a new top for $400 in addition to the cost for labor. This is not a part that can be replaced, unless they replace the entire top part of the washer, if that is even possible. Same problem, same complaint, same RUST, same LG response: improper use, improper care, using bleach (come on, isnt that what it is for?? So I am a nurse and I purchased over $500 in white uniforms at the uniform store put them in my LG washer top load and sure enough rest spots on every single white uniform running everything I didnt attribute it to the bleach dispenser I thought it was from the water heater plumbing or some other issue and now after its probably been a year I put it together by looking in googling and seeing other people with these issues and now the bleach dispenser literally collapsed and my washer is just slightly over seven years and LG wont stand behind it they said its only a year parts and service unless I pay For a technician to come out plus they have to have $125 upfront so I told him no Ill join a class action lawsuit this is a common issue Ive had washers last beyond 15 years so Im never purchase another LG washer and now I cant even use it because the dispenser collapsed and its blocking the top. Featured Video. Even if I buy replacement parts, the problem will happen again and again. I purchased a new LG washer and dryer in 2014. LG has the very worst customer service I have ever encountered. I ran my hand along the bottom of the top and could feel a thick layer of rust and pulled back orange fingers! Do not use bleach due to my sons severe skin condition. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. If you have one of these, get rid of it before it gets to the advanced stage that I mention above. Our is rusting what a big disappointment, never will I buy any LG products the sad thing is, its only us who are retired that use it. I paid more because it SEEMED like LG puts out good products, and I thought the more you spend , the better. I have not attempted to contact LG yet, but the rust has spread all around the bleach dispenser and we now have rust spots where the door opens (around the hinges). Was it settled out of court or did the judge rule in LGs favor? I have an LG washing machine that has been rusting around the bleach dispenser, for over one year. I had owned these products for approximately ten years. Other Reasons for LG Washer shaking or vibrating includes: Broken Suspension Rings. TOTALLY DISAPPOINTED! We have the same rust problem with our washing machine. How can this not be due to poor design and/or materials used a class action suit? Rust spots are are getting on clothing and sheets. Ill never buy LG again. Put us on the class action lawsuit. Once it starts on the metal, you have to get all if it because if you dont clear it all out down to bare metal it will continue. We paid top dollar for this set when purchased. Home Depot would not cover it and referred us to LG. Same here horrible rust around the bleach dispenser, rust stains in my laundry and LG is doing nothing and thats no okay but Im going to get to the bottom of this problem. My LG top loader has been ruining my families clothes for some time. I hope there is a way to still pursue this even if it has been dismissed. I lifted the top of the washing machine and the freakin plastic, baby-blue bleach filler fell on the floor. would never but another one. It is comical to say the rust is due from using the machine in the manner in which it was designed. I have been plagues with this problem as well since I bought my LG washer in 2013. Ruined a new set of sheets and towels. My washer also has the rust issue and I want to join the lawsuit. I will never purchase an LG product again. I didnt realize it was destroying clothes . On front and side of the machine. I am very disappointed as well since we paid top dollar for a very poor quality appliance. These are expensive machines. Read my reply to others on this exact issue that LG KNOWS OF AND TELL ANYONE THAT YOU KNOW THAT ARE THINKING ABOUT BUYING AN LG PRODUCT!! i have been through All of their little scenarios!!! I would like to join a class action suit if another arises. I am so frustrated!!!!!! Hate also that the machine is always off balance, as much as I try to load the clothes evenly. Mine has rusted so bad its going to rust through pretty soon. We figured buying top of the line would mean it would last us many years!!!! Put me on board we have one of these rusty washers as well almost new machine Ill never buy and Lg product again not to mention its balance issue and likes to destroy other things. LG does not want to fix it. It has already chewed holes in the metal. I have the same question WHY DISMISSED??? Top loading LG washer has severe rust around the bleach dispenser area. I just stumbled on this site and to my surprise, I am not the only one experiencing this issue. So, add me to the list! Didnt know at that time that it was made ny LG. Wish me luck. Love the washer; however, rust around the bleach dispenser is causing issues. Will NEVER purchase one of their products again.I need to post this on Facebook so other people can be aware. LG should replace this washer, but they refuse responsibility. I have reached out numerous times with photos. Had nothing but problems with this washer from day 1 and now it is completely broken. Never ever buying any LG products again. The plaintiffs say the company denies warranty claims for LG washer rust, calling the problem cosmetic or blaming it on inadequate care by the consumer. The end result to the rust problem is at best destroyed clothes, but worse the potential for someone to get cut on the dispensers rust and have a severe tetanus reaction and die. I have this problem too.and have tried tub cleaner to rid the residue but it only gets worse. Once it begins, the rust inevitably spreads throughout the top of the washer to the point that rust seeps into the laundry bin and stains clothing during the wash cycle, the LG washer rust class action lawsuit states. They have too do something hate to throwaway this high price item. Model numbers and serial information can be found on two labels affixed to the back of the machine. I feel I have been scammed. Were having the same problem. They need to be held accountable. I am having the same rust issued on the top of the washer my clothes have been ruined for the last year this is so bad I am afraid to use it anymore! Clearly, the area was not properly protected from the water coming through the water supply line to the bleach cup. I have rust not only around the bleach dispenser but now visible where the top meets the front!! Please help. Ditto on the terrible rusting. I have had no other problems and love this one but this shouldnt have happened. Id hate to think of a family using it twice as much as us. POS !!! I have a rusty area on my washer's top right under the bleach dispenser I will also tell anybody that is in the market of buying a washer to never buy LG. Starting to look for a new washer. Waste of my money. How can I do this? I just found this article bc I cut my hand really bad on a rusty part of my washer this morning and I was looking how to prevent needing a tetanus my washer is somehow rusted inside where I was taking my laundry out and its not even 5 years old. This is an ongoing Lg Issue and they know of it and will not fix anyone washer this has been an ongoing issue since 2012 they have just not fixed it because they feel that if you don,t do your homework and research it then thats your job they just want your money i have had two techs come to my home that have said that LG knows of this issue!! My wife and I enjoy using the LG graphite top load washer and front load dryer. Probably to costly??? Im having the same issue. It may be possible to clean this and then apply touch-up paint to the scratch for future rusting. Am waiting to hear back from them. Having the same problems as noted in this article. The washer itself is a fantastic unit. My mom has been having the same issue with the rust on the machine. Ive called customrr service numerous times and either they dont understand English or they plead the fifth. What is LG doing to fix the problem? I only used bleach every few months and stopped completely over 5 years ago. Can I be added to the suit? Same story, rusted within 3 years and when contacted LG they said rust is not covered under any warranty. These washers should be built for everyday water and bleach use. Weve been looking at buying another washing machine. Why not use water proof screws?? I have an LG washer thats only 2 years old and the inside of it next to the detergent tray is rusting, and when I contacted LG customer service they basically told me its my fault the washer is rusting, and need to find a local repair shop. I cant use my washer at all! NOPE! Has LG stepped up and done anything? Choice magazine, in independent tests of popular LG fridge models in 2010, found the energy consumption in two models was higher than claimed by LG. https://topclassactions.com/wp-admin/admin-ajax.php. You can change these settings at any time. I have the same issue. Horrible! I seldom use bleach. Ive called numerous times and LG did nothing but reject and deny everything I had to say. I just saw this class action lawsuit and noticed it was dismissed! The plaintiffs say that considering that expensive appliances such as washing machines typically last at least 10 years, the short time it takes for rust to plague these LG washers is significant. After reading this I went upstairs and sure enough right where the bleach goes in is the worst area. We have owned SEARS and Maytag washing machines. Thing is I never use bleach. It started years ago (cant really remember how many). Horrible washing machine. I have no idea how old my washing machine is as we moved in to our home in 2021 and it came with the house. I have rust on my lid and on my bleach bin. I called as soon as I noticed but was told to be careful with bleach. It gets better. You apparently have several other Plaintiffs ready to file class action lawsuit. I am upset that the machine is rusted around the bleach insert and the soft er insert. Top Class Actionss website and social media posts use affiliate links. LG Washer - Why is There No Water in My Front Load Washing Machine Date of purchase was April 2018. I can pause wash cycle and wipe and it still Smells of bleach on my rag I purchased a LG washer in 2006 and they made the bleach to fit into compartment that slides into a plastic unit to dispense, not on side with paint (The caused the cosmetic damage). All of my clothes have damage. The screw on the lid rust also!! These washers should be built for everyday water and bleach use. EXTREMELY POOR QUALITY FOR THE MONEY SPENT! Also, have taken photos of rust corrosion for documentation. Its been a frustrating and very expensive lesson dealing with this piece of garbage. My washer has lots of rust!! Please add me as well. My LG is so rusted around the bleach dispenser that I no longer use it. More often than not, rusty stainless appliances are the result of incorrect and overzealous cleaning by owners. Now, about 5 to 7 years ago, the top load washer bleach dispenser began rusting and continued to rust to this present day. besides that, they did not offer any other solution for this defect on the machine. Same problem but rust is on top around glass edging. The bleach cup should have had a larger lip around it. What a shame. For information on deleting the cookies, please consult your browsers help function. This machine was super expensive and replacing it will cost even more. In addition I can see rust between the lid (entire top of machine) and base. This is crazy!!!! Looking to resolve this ASAP, I am having the same issue of rust around the bleach insert and rust spots showing up on our clothes!! Clothing & linens ruined. I have the same exact problem with rust and the bleach cup and my towels and clothes getting ruined! Even if they sent me a 50% off coupon. It seems that my bleach dispenser is OK, but cannot see around it. Please help! Please read my reply to Others concerning this Issue!!! Which I NEVER use. This LG machine was bought together with a dryer, which still works great, but the washer started to rust after only a few years of use. and now knowing it is a common thing I might return the iteam. Per Wikipedia LG has an environmental record.

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